Other customer and information services representatives

National Occupation Code (NOC): 6552

This unit group includes customer and information services representatives who answer enquiries and provide information regarding an establishment’s goods, services and policies and who provide customer services such as receiving payments and processing requests for services. They are employed by retail establishments, contact centres, insurance, telecommunications and utility companies and other establishments throughout the private and public sectors.

Alternate Job Titles

  • Accounts Information Clerk
  • Adjustment Clerk
  • Automobile Dealerships Service Representative
  • Bill Complaints Investigator
  • Bus Information Clerk
  • Bus Schedule Information Clerk
  • Bus Service Information Clerk
  • Business Office Service Representative - Telecommunications
  • Call Centre Agent - Customer Service
  • Client Service Clerk
  • Compensation Agent
  • Complaints Adjuster
  • Complaints Clerk - Customer Service
  • Complaints Clerk - Telephone System
  • Complaints Specialist - Customer Service
  • Contact Centre Agent - Customer Service
  • Counter Enquiries Clerk
  • Courtesy Desk Clerk
  • Customer Information Service Clerk - Insurance
  • Customer Information Service Representative - Retail
  • Customer Relations Clerk
  • Customer Satisfaction Representative
  • Customer Service Adviser
  • Customer Service Agent
  • Customer Service Assistant
  • Customer Service Clerk
  • Customer Service Monitor - Telephone System
  • Customer Service Operator - Telephone System
  • Customer Service Representative - Call Centre
  • Customer Service Representative - Insurance
  • Department Store Information Clerk
  • Enquiries Clerk
  • Express And Freight Information Clerk
  • Hospital Information Clerk
  • Hotel Information Clerk - Contact Centre
  • Inbound Customer Service Representative - Contact Centre
  • Information Clerk - Customer Service
  • Kiosk Information Clerk
  • Lost Claims Clerk
  • Lost Or Damaged Goods Claim Clerk
  • Lost-and-found Clerk
  • Lost-and-found Desk Clerk
  • Maintenance Service Clerk
  • Merchandise Exchange Clerk
  • Order Clerk - Customer Services
  • Order Desk Agent
  • Outbound Customer Service Representative - Contact Centre
  • Price Information Clerk
  • Public Relations Clerk
  • Road Transport Terminal Attendant
  • Route Supply And Return Clerk
  • Service Adviser
  • Service Advisor - Auto Repair
  • Service Consultant - Auto Repair
  • Service Writer - Auto Repair
  • Supply And Return Clerk
  • Telephone Enquiries Clerk
  • Tourist Booth Attendant
  • Tourist Information Clerk
  • Tourist Information Office Attendant
  • Tourist Information Officer
  • Accounts Information Clerk
  • Bus Information Clerk
  • Complaints Clerk - Customer Service
  • Contact Centre Agent - Customer Service
  • Courtesy Desk Clerk
  • Customer Service Representative - Call Centre
  • Enquiries Clerk
  • Information Clerk - Customer Service
  • Lost-and-found Clerk
  • Order Desk Agent
  • Public Relations Clerk
  • Tourist Information Clerk
  • Member Services Representative
  • Bilingual Team Lead
  • Guest Services Coordinator
  • Customer Service
  • Account Sales Representative
  • Parts Advisor
  • Service Parts Advisor
  • Service Advisor
  • Customer Support Representative
  • Automotive Service Writer

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